Deliveries and Returns (UK)
Orders placed before 12 noon are normally despatched by the next working day (Monday to Friday, excluding bank holidays). Delivery can take between 1 to 3 working days for the UK although this is not a guarantee.
In the event that an item goes missing within transit please allow 15 working days from the date of dispatch before a claim can be investigated and classed as missing. It may be prudent to check with your local sorting office in case they are holding your order. After 15 days we will then either send you a replacement, or if no stock is available, refund your payment.
Deliveries and Returns (Outside of UK)
We ship worldwide using “signed for” or “tracked” airmail services depending on your location
Delivery times are typically:
EU countries – 8 – 12 working days, Rest of the World – 15 – 25 working days
These delivery times are not guaranteed and can be affected by, and not limited to, availability of flights, weather, local customs or local delivery services. For customers purchasing outside of the European Union (EU) it is your responsibility to pay any local taxes or duties due in your country
Large orders can be sent by international couriers or Global Priority (prices available upon request)